AM
Andiswa M

1 reviews | Active since Dec 2016

27 Aug 2021, 11:07

******?

I regret taking up a cover with Avbob and will never have anything good to say about them. They dishonored my wishes of laying my father with dignity, for one Avbob rejected my claim after 6 premiums they collected via stop order from the 15 March 2021 to 15 August 2021. When i needed to claim i was told that my father passed on within the 6 months waiting period. They chose an easier way out of paying out as promised, one of their consultants informed me they would only refund my premiums. Monthly premium was R395 which they collected 6 times from my persal. What they paid to my bank account is a measly R195. That is not even one month's premium. I am really frustrated, my father's funeral is in 2 days time, do they think i have the strength to be fighting with them while i'm supposed to be grieving

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply30 Aug 2021, 12:18
Official
Dear Andiswa M,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department