GM
Glory M
1 reviews | Active since Apr 2025
08 Apr 2025, 08:40
Complaint
Good morning
My name is Glory Moloto I've been with avbob for many years last week on the 3.04 2025 I received a call from their consultant. The lady ask me to increase my policy I declined the request then I ask her to call me Monday I want to think about it . Few minutes after our call i get notifications from my bank that I've increase my premium. I couldn't understand I called I couldn't get true I wrote a complaint to them no response wanting them to resolve this issue I felt betrayed and it's ***** to go to someone bank account without them agreeing. I received the call at 12.08.from this number *** please assist with this matter I don't want an increase..
Regards Glory
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Replies (1)
AVBOB Mutual Assurance Society's replyOfficial
08 Apr 2025, 10:58Dear GM,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply08 Apr 2025, 10:58
Official
Dear GM,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team