aM
amogelang M

1 reviews | Active since Apr 2019

01 Sept 2026, 20:54

Claim not paid on time

I Would like to cancel my policy and get all my premium back as avbob is an ************* service provider right now im in debts because i had to borrow money from a loan shark to bury my mother now i have to pay back the money with interest simply because you decided to pay my claim on a monday which was 2 days after the feneral ... Im so ****ed right now ...

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply14 Sept 2026, 08:17
Official
Dear AM,

We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.

Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.

Sincerely,

AVBOB Complaints Team