TN
Tshegofatso N

1 reviews | Active since Aug 2018

14 Oct 2023, 15:03

Claim not done

I am very disappointed. I had to loan money to bury my mom. I sugned claimed on Wednesday 11th October, and was told it takes 48 hours. Friday I followed up, the claim was not submitted. This has been the worst experience from avbob.

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply18 Oct 2023, 08:05
Official
Dear Tshegofatso Ngotshane,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team