SN
Sboniso N
1 reviews | Active since Nov 2021
23 Nov 2021, 20:00
Claim
I had two policy (AL***x2/AL***x7).I requested that they should use (AL***x7) for burial of which you did.Then I ask to claim cash on (AL***x2).of which all this claims were done on the 18November 2021.but to my suprise i didnt get the cash.when i phone your office they say i must wait the Money will be paid,of which I've been waiting for 5days now
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AVBOB Mutual Assurance Society's replyOfficial
24 Nov 2021, 12:45Dear Sboniso Ntsele,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply24 Nov 2021, 12:45
Official
Dear Sboniso Ntsele,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department