Changing of contract

<p>I am not happy at all with the extremely bad service that I am receiving from an insurer that I trusted to be there for me or my family should we loose our loved one . I called them asking them to send me a copy of my contract since I didn't receive any in that 5 years I have been with them . In arrival of my contract I noticed that I hade people insured that I dnot know and the people that I insured some of them weren't insured . They asked me to write a letter and send it to them to the contract fixed of which I did and received a responsor that they did receive my letter . I wrote an email requesting that they send me the new contract once everything has been fixed . Only now 2 months down the line I received that contract only to find out that it is the same contract I asked them to fix .it is still exactly the same way as it was before . I regret my decision to insure with you avbob . You have very little care for the people . I regret my 5 years with you . I even wrote a complain to the clients care over 2 months ago till today no one bothered to.contact me to find out the issue . If only you could refunderstand me all my premiums I'll be very happy to take my business aswell</p>