1 reviews | Active since Nov 2012
CHANGE TO POLICY - NO REPLY
<p>On 07/09/2016 I received a letter from AVBOB with my "current policy information" which only recorded myself and my child as insured persons excluding my husband. The previous letter from AVBOB with my "current policy information" (dated 07/09/2015) cited myself, my husband and our child as insured persons. </p> <p> </p> <p>I e-mailed AVBOB on 11/10/2016 attaching both letters and asking why this is and to please rectify it. I HEARD NOTHING. </p> <p> </p> <p>I again on 24/10/2016 sent and e-mail requesting a response and have STILL NOT HEARD ANYTHING!</p>
Hello mullerchantelle,
We thank you for making us aware of your complaint, we have notified the Complaints department for assistance and they will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Family
Hello mullerchantelle,
We thank you for making us aware of your complaint, we have notified the Complaints department for assistance and they will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Family
Dear mullerchantelle ,
The Complaints Department has investigated your complaint and have communicated the findings to you.
We hope that the matter has been resolved to your satisfaction.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
Dear mullerchantelle ,
The Complaints Department has investigated your complaint and have communicated the findings to you.
We hope that the matter has been resolved to your satisfaction.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department