BN
Babalwa N
1 reviews | Active since Apr 2015
28 Nov 2019, 09:35
Change of banking details.
I have sent a request to amend my banking details and I received an email with the debit order form which I filled in and sent back with a copy of my ID and to date, I have not heard from Avbob nor have they debited my account for the past three months. I'm not sure if this is their conspiracy to lapse my policy of over 2 years. I even sent them an email last year requesting them to rectify the spelling of my beneficiary's details, that were not actioned. This is one company that does not care about their clients and ill-treats them. I need to know what is going on. Policy number AL***X9
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Replies (2)
AVBOB Mutual Assurance Society's replyOfficial
28 Nov 2019, 11:05Dear Babalwa N,
We thank you for making us aware of your request and we will contact you to assist with your request.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply28 Nov 2019, 11:05
Official
Dear Babalwa N,
We thank you for making us aware of your request and we will contact you to assist with your request.
Kind Regards,
AVBOB Complaints Department
BN
Babalwa N's updateReviewer Update
09 Dec 2019, 18:45I have since received a response from one of Avbob's consultants, she contacted me and resolved my query spot on. She proceeded to check my previous enquires and resolved those too. Kudos to Roshanda G for her efficiency.
BN
Babalwa N's update09 Dec 2019, 18:45
Reviewer Update
I have since received a response from one of Avbob's consultants, she contacted me and resolved my query spot on. She proceeded to check my previous enquires and resolved those too. Kudos to Roshanda G for her efficiency.