CB
Chantelle B

1 reviews | Active since Nov 2012

05 Jul 2018, 11:31

Cashback payout delay AGAIN

I am due for cash back. I sent the requested documents 6 DAYS AGO and still have not even gotten a reply. I sent a follow up e-mail yesterday but didn't even get an automated response thereto. When will I get a reply or better yet - when will I receive the cash back payment?

0
Replies (2)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply06 Jul 2018, 08:35
Official

Dear Chantelle-de-beer,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department

Best regards,

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply06 Jul 2018, 08:46
Official

Dear Chantelle-de-beer,

We have investigated your complaint and have communicated the findings to you.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Complaints Department

Best regards,