NM
Ntsako M
1 reviews | Active since Mar 2025
05 Mar 2025, 10:17
Cashback claim is a total fail
I have a request for my cashback. its been 5days and no response. I sent a request for a member to be added the same day I submitted my cashback claim that was attended to but the cash back nothing and no feedback on email.
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Replies (1)
AVBOB Mutual Assurance Society's replyOfficial
10 Mar 2025, 08:33Dear NM,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
The policy records indicate your request was finalised on 05 March 2025.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
The policy records indicate your request was finalised on 05 March 2025.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply10 Mar 2025, 08:33
Official
Dear NM,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
The policy records indicate your request was finalised on 05 March 2025.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
The policy records indicate your request was finalised on 05 March 2025.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team