Cash Claim

Good Morning

Hope the following finds you well,

Please could I get assistance with my claim.

I had finalised the cash claim on the 28th of January 2021, we have laid my mother to rest on the 2nd of February 2021 already, today is the 8th of February 2021 it is 8 working days already and nothing has been paid out.

The Lady from the Jabulani office by the name of Dinah to assisted with the claim assured me on the 5th February 2021 when I called their office that the money would have been paid the same day.

So this is how you deal with you clients if they do not do the funeral arrangements with you, me the client has to call and do follow-ups no audacity from you as Avbob to send an simple SMS, your 48 hour pay out time has lapsed if this claim is not paid out by this afternoon I will just sent this to my lawyer and they can take it up with the ombudsman.

My contact number: ***