DB
Delrae B
1 reviews | Active since Jul 2015
18 Sept 2021, 06:55
Cash back scheme is a ****
Cash back policy is a ****…. Service is absolutely shocking.
Helpful (0)
Replies (5)0
Replies (5)
AVBOB Mutual Assurance Society's replyOfficial
21 Sept 2021, 08:43Dear Delrae B,
We thank you for making us aware of your complaint.
Information about the complaint requirements will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Information about the complaint requirements will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply21 Sept 2021, 08:43
Official
Dear Delrae B,
We thank you for making us aware of your complaint.
Information about the complaint requirements will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Information about the complaint requirements will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
DB
Delrae B's updateReviewer Update
21 Sept 2021, 08:57You guys must be having a laugh. If you did a proper investigation into the account you would notice that there was an error on the payment file on your side on the 14th. Don't waste my time if you are not going to do your job properly and attend to the issue accordingly. If I had the money in my account I would not be complaining!!!
DB
Delrae B's update21 Sept 2021, 08:57
Reviewer Update
You guys must be having a laugh. If you did a proper investigation into the account you would notice that there was an error on the payment file on your side on the 14th. Don't waste my time if you are not going to do your job properly and attend to the issue accordingly. If I had the money in my account I would not be complaining!!!
AVBOB Mutual Assurance Society's replyOfficial
22 Sept 2021, 16:04Dear Delrae,
Your comment has been noted.
We apologize for the inconvenience caused as per our recent telecom.
Kind regards
AVBOB Complaints Department
Your comment has been noted.
We apologize for the inconvenience caused as per our recent telecom.
Kind regards
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply22 Sept 2021, 16:04
Official
Dear Delrae,
Your comment has been noted.
We apologize for the inconvenience caused as per our recent telecom.
Kind regards
AVBOB Complaints Department
Your comment has been noted.
We apologize for the inconvenience caused as per our recent telecom.
Kind regards
AVBOB Complaints Department
DB
Delrae B's updateReviewer Update
22 Sept 2021, 16:11Thank you - the issue has been resolved
DB
Delrae B's update22 Sept 2021, 16:11
Reviewer Update
Thank you - the issue has been resolved
AVBOB Mutual Assurance Society's replyOfficial
27 Sept 2021, 10:36Dear Delrae,
Your comment has been noted.
Kind regards,
Your comment has been noted.
Kind regards,
AVBOB Mutual Assurance Society's reply27 Sept 2021, 10:36
Official
Dear Delrae,
Your comment has been noted.
Kind regards,
Your comment has been noted.
Kind regards,