LM
Leah M
1 reviews | Active since Apr 2012
10 Jun 2019, 01:42
cash back not paid
Still waiting for my cash back or was this all lies about cash back? This concludes that I will receive it after 14 days or never. If you guys are not paying just let me know so that I can further steps.
Helpful (0)
Replies (3)0
Replies (3)
AVBOB Mutual Assurance Society's replyOfficial
10 Jun 2019, 08:57Good day Leah M,
As per telecom held on 07 June 2019, your complaint is currently been addressed.
The information supp**** is being evaluated against the relevant policy records.We try to resolve complaints as soon as is reasonably practical.
If you have any further comment or information to consider with reference to your complaint, please send it directly to the AVBOB complaints email provided to you.
Regards
AVBOB Complaints Department
As per telecom held on 07 June 2019, your complaint is currently been addressed.
The information supp**** is being evaluated against the relevant policy records.We try to resolve complaints as soon as is reasonably practical.
If you have any further comment or information to consider with reference to your complaint, please send it directly to the AVBOB complaints email provided to you.
Regards
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply10 Jun 2019, 08:57
Official
Good day Leah M,
As per telecom held on 07 June 2019, your complaint is currently been addressed.
The information supp**** is being evaluated against the relevant policy records.We try to resolve complaints as soon as is reasonably practical.
If you have any further comment or information to consider with reference to your complaint, please send it directly to the AVBOB complaints email provided to you.
Regards
AVBOB Complaints Department
As per telecom held on 07 June 2019, your complaint is currently been addressed.
The information supp**** is being evaluated against the relevant policy records.We try to resolve complaints as soon as is reasonably practical.
If you have any further comment or information to consider with reference to your complaint, please send it directly to the AVBOB complaints email provided to you.
Regards
AVBOB Complaints Department
LM
Leah M's updateReviewer Update
10 Jun 2019, 09:54I've called and now they telling they only received my documents on the 5th whereas I've send them on the 3rd. And please send the email, when you called you told me it will be resolved is it resolved now? So meaning I will be waiting for 10 working days as you guys wanted. This raises questions on when I claim for funeral payout I will have same problem. This is crazy
LM
Leah M's update10 Jun 2019, 09:54
Reviewer Update
I've called and now they telling they only received my documents on the 5th whereas I've send them on the 3rd. And please send the email, when you called you told me it will be resolved is it resolved now? So meaning I will be waiting for 10 working days as you guys wanted. This raises questions on when I claim for funeral payout I will have same problem. This is crazy
AVBOB Mutual Assurance Society's replyOfficial
10 Jun 2019, 16:21 Dear Leah M ,
We have investigated your complaint and have communicated the findings to you.
The cashback benefit* payment has been processed and finalised.
We hope that the matter has been resolved to your satisfaction.
Kind Regards,
AVBOB Complaints Department
We have investigated your complaint and have communicated the findings to you.
The cashback benefit* payment has been processed and finalised.
We hope that the matter has been resolved to your satisfaction.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply10 Jun 2019, 16:21
Official
Dear Leah M ,
We have investigated your complaint and have communicated the findings to you.
The cashback benefit* payment has been processed and finalised.
We hope that the matter has been resolved to your satisfaction.
Kind Regards,
AVBOB Complaints Department
We have investigated your complaint and have communicated the findings to you.
The cashback benefit* payment has been processed and finalised.
We hope that the matter has been resolved to your satisfaction.
Kind Regards,
AVBOB Complaints Department