AP
Ansie P
1 reviews | Active since Sept 2024
03 Nov 2025, 11:02
'Cash Back"
In September her 'n dame van AVBOB my terug ges***el i.v.m. my polis en die "Cash back" wat hulle gereeld op die radio adverteer. Sy het my 'n verduideliking gegee oor my polisse en gesê ek kwalifiseer vir 'n "cash back" op die 1ste November van R3000.00. Ek het my besonderhede aan *** gestuur en hulle laat weet ek kwalifiseer nie. Hoe werk dit, of is al hul werknemers nie bekwaam genoeg om die navrae te hanteer nie.
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AVBOB Mutual Assurance Society's replyOfficial
17 Nov 2025, 09:28Dear AP,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply17 Nov 2025, 09:28
Official
Dear AP,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team