SN
Siyabonga N

1 reviews | Active since Nov 2016

01 Feb 2021, 14:49

Canceled Policy

If it wasn't for the burial society we wouldn't have buried my mom last weekend. I don't know why it takes sooo long for a claim to be paid, it's worse during this covid period. Secondly I'm still waiting for my complaint to be attended to since last week. Complaint number 35037. I had my policy canceled without knowing or giving authority. I've been paying for 2 policies since 2014

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply01 Feb 2021, 21:36
Official
Dear Siyabonga Ntayiya,

We apologize for the delay in resolution of your complaint.

The matter is still pending and a resolution will be confirmed as soon as possible.
Kind Regards,

AVBOB Complaints Department