JL
Joanne L

1 reviews | Active since Nov 2022

22 Sept 2024, 08:49

Cancel my policy

I have a policy with Avbob that I have been trying to cancel for over 3 months now but they are still deducting from my payslip. I've called, sent emails and even visited a branch, but still no luck.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply26 Sept 2024, 15:28
Official
Dear JL,

We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.

Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.

Sincerely,

AVBOB Complaints Team