ND
NELISWA D
1 reviews | Active since Dec 2017
20 Nov 2024, 18:19
Can they please release the money even if it's half of it
I'm heartbroken and very disappointing in avbob I've put a claim since the the 8th of November in the Watergate branch. I gave all the documents required after 2 weeks they declined my claim saying they need a post Morten. We went to the morgue to ask for one they said they don't need give it out now as the case is still under investigation. The doctor gave us the letter stating they still busy with the post Morten.
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NELISWA D's updateReviewer Update
20 Nov 2024, 18:22Even the doctor that was busy with the body said it may time some months to get the post Morten as they waiting also by the labs. I've sent evidence of everything but they still give me a run around. I asked my sister to write for me as I know I will get help
ND
NELISWA D's update20 Nov 2024, 18:22
Reviewer Update
Even the doctor that was busy with the body said it may time some months to get the post Morten as they waiting also by the labs. I've sent evidence of everything but they still give me a run around. I asked my sister to write for me as I know I will get help
AVBOB Mutual Assurance Society's replyOfficial
26 Nov 2024, 16:24Dear ND,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with our client shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
We will be in touch with our client shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply26 Nov 2024, 16:24
Official
Dear ND,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with our client shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
We will be in touch with our client shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team