1 reviews | Active since Jul 2025
BEYOND BAD SERVICE
Unhappy client - Beyond bad service and alote of lies- On the 23 June 2025 my wife passed away@ home. Phn Avbob Knysna to collect my wife's body as she had a funeral policy with them. My wife's body was with Avbob for almost 2 weeks after all the promises from them nothing happen. After how many calls, whatsapp's etc a day before my wifes funeral the R3000 voucher was not paid O sorry its my mistake first thing in the morning I will sort it out. A day before the funeral around17:30 we received a sms from Avbob. What a disgrace from Avbob. I took the next level STEP and remove my wife's body in a very bad state to another funeral home. And ask them to assist myself and the familie. What a shock just to find out that the grave was not been paid for. In less than a day the funeral home arrange my wife's funeral and we could buried my wife with pride and dignaty. Avbob your service and client care is beyond bad . I will never make use of Avbob ever again. Best part of everything is now i have to wait 3 - 7 working days for the claim to be paid out. You cant even call this service a disgrace its worse than disgrace. Regards Relton Simmers ***
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team