****** BEHAVIOUR AND BELITTLEMENT FROM A MANAGER AND STAFF THAT HAS NO KNOWLEDGE OF CUSTOMER SERVICE

I HAD THE MOST TASTELESS EXPIERENCE FRIM AVBOB BRITS BRANCH THE BELITTLEMENT BY MANAGEMENT AND STAFF IS REALLY DISGRACEFULLY TOWARDS PEOPLE THAT ARE IN MOURNING AND WANTS TO SEND THEIR LOVED ONE WITH DIGNITY. THE PROGRANME HAD SO MANY ERRORS AND SPELLING MISTAKES WHEN I CALLED TO RECTIFY IT I WAS TOLD "YOU PEOPLE SUBMITTED THAT INFORMATION TO US LIKE THAT" HOW CAN A CLIENT BE REVERED TO AS YOU PEOPLE CLEARLY THERE IS NO RESPECT TOWARDS THE FAMILY OR ANY SYMPATY I WAS TOLD ITS A FRIDAY THERE IS NOTHING THEY CAN DO I MUST PROCEED WITH PROGRAMMES THAT HAS SPEELING ERROR AND MISTAKES ON IT. PLEASE ADVICE ME WHO IS THE ONE THAT IS SUPPOSE TO READ AND RECITY SPELLINGS ON PROGRAMMES. I WAS SHOUTED AT AND WAS TOLD I SHOULD PRACTISE WHAT I PREACH WHEN I TOLD JOHAN TO STOP ADDRESSING ME AS YOU PEOPLE FROM THE MANAGER TO JOHN THEY SHOUTED ON THE PHONE EVEN RECORDED TO CONVESATION WHICH I CAN GLADLY SEND TO HEAR HOW A CUSTOMER IS TREAT AT THE BRITS BRANCH.