MM
Mbavhalelo M
1 reviews | Active since Nov 2019
17 Feb 2024, 14:33
BECAREFUL OF Avbob
I'm very disappointed with how this funeral society has ignored me when I sent the email to inform them that they should take the monthly debt in my bank account no longer in my salary slip due to some reasons, They said I should send my supporting document but since then is two months nothing is happening I believe they are waiting to inform me that your policy has lapse I joined it in 2019 and I never claimed to imagine how much I spend and Avbob is waiting for WHAT??? SO WHAT ABOUT THE MONTHLY PAYMENTS FOR THE WHOLE 4 YEARS IF YOU WANT TO IGNORE ME LIKE THAT?
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Replies (3)0
Replies (3)
AVBOB Mutual Assurance Society's replyOfficial
19 Feb 2024, 13:52Dear Mbavhalelo Manganyi,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply19 Feb 2024, 13:52
Official
Dear Mbavhalelo Manganyi,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
MM
Mbavhalelo M's updateReviewer Update
19 Feb 2024, 17:23Thank you hellopeter
Thank you AVBOB for correcting and attending to my complain by doing the right thing.
I'm a happy customer now.
Thank you AVBOB for correcting and attending to my complain by doing the right thing.
I'm a happy customer now.
MM
Mbavhalelo M's update19 Feb 2024, 17:23
Reviewer Update
Thank you hellopeter
Thank you AVBOB for correcting and attending to my complain by doing the right thing.
I'm a happy customer now.
Thank you AVBOB for correcting and attending to my complain by doing the right thing.
I'm a happy customer now.
AVBOB Mutual Assurance Society's replyOfficial
21 Feb 2024, 16:11Your comment has been noted.
AVBOB Mutual Assurance Society's reply21 Feb 2024, 16:11
Official
Your comment has been noted.