AG
Alastair G
1 reviews | Active since Oct 2010
20 Aug 2016, 17:22
Ban first impression
<p>I emailed Avbob requesting information about the savings plan and whether a lump sum payment could be made as opposed to monthly deposits. I received back an attachment from Itani Netshiswinzhe. No welcome message, or thanks for enquiring and no answer. I'm not going to open your attachment if you can't be bothered to even greet me. I rep**** saying I was not impressed with the response. No answer. Goodbye.</p>
Helpful (0)
Replies (3)0
Replies (3)
AVBOB Mutual Assurance Society's replyOfficial
22 Aug 2016, 06:06Hello Mahargamg,
We thank you for making us aware of your complaint, we have notified the Complaints department for assistance and they will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Family
Best regards,
AVBOB Mutual Assurance Society's reply22 Aug 2016, 06:06
Official
Hello Mahargamg,
We thank you for making us aware of your complaint, we have notified the Complaints department for assistance and they will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Family
Best regards,
AVBOB Mutual Assurance Society's replyOfficial
06 Sept 2016, 15:35Dear Mahargamg,
The Complaints Department has investigated your complaint and have communicated the findings to you.
We hope that the matter has been resolved to your satisfaction.
Should you have any further enquiries in this regard please send an email to ********** or a fax to ********** .
Kind Regards,
AVBOB Family
Best regards,
AVBOB Mutual Assurance Society's reply06 Sept 2016, 15:35
Official
Dear Mahargamg,
The Complaints Department has investigated your complaint and have communicated the findings to you.
We hope that the matter has been resolved to your satisfaction.
Should you have any further enquiries in this regard please send an email to ********** or a fax to ********** .
Kind Regards,
AVBOB Family
Best regards,
AG
Alastair G's updateReviewer Update
10 Sept 2016, 11:21Yes, someone did call me. Thank you. Pity you can't offer what I require. It would have been so easy for Itani Netshiswinzhe to have simply rep**** to my initial email enquiry stating that AVBOB cannot provide what I requested. What a waste of time all round. But I do appreciate the response eventually.
AG
Alastair G's update10 Sept 2016, 11:21
Reviewer Update
Yes, someone did call me. Thank you. Pity you can't offer what I require. It would have been so easy for Itani Netshiswinzhe to have simply rep**** to my initial email enquiry stating that AVBOB cannot provide what I requested. What a waste of time all round. But I do appreciate the response eventually.