JM
Jacobmine M
1 reviews | Active since Jul 2016
28 Jan 2021, 12:32
Bad service we go through during our mourning time
avbob is very unfair,they said they want the account statements for both beneficiaries which we submitted also for a minor but they only paid for one old beneficiaries and not for the minor.Since the claim was made in the first week of January to date it hasnt been paid.They dont mourn with the broken hearted.
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Replies (2)
AVBOB Mutual Assurance Society's replyOfficial
29 Jan 2021, 08:52Dear Jacobmine Matselele
We thank you for making us aware of your recent experience.
We are unable to trace the policy in question or contact you as a policy number and identity number has not been disclosed.
An email has however been sent to you to provide the information.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your recent experience.
We are unable to trace the policy in question or contact you as a policy number and identity number has not been disclosed.
An email has however been sent to you to provide the information.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply29 Jan 2021, 08:52
Official
Dear Jacobmine Matselele
We thank you for making us aware of your recent experience.
We are unable to trace the policy in question or contact you as a policy number and identity number has not been disclosed.
An email has however been sent to you to provide the information.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your recent experience.
We are unable to trace the policy in question or contact you as a policy number and identity number has not been disclosed.
An email has however been sent to you to provide the information.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's replyOfficial
29 Jan 2021, 10:14Dear Jacobmine Matselele,
We thank you for making us aware of this complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to the nominated beneficary in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of this complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to the nominated beneficary in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply29 Jan 2021, 10:14
Official
Dear Jacobmine Matselele,
We thank you for making us aware of this complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to the nominated beneficary in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of this complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to the nominated beneficary in due course.
Kind Regards,
AVBOB Complaints Department