bad service from Avbob Vryheid
My sister put a claim Avbob kept delaying the claim up until we buried on top of that they took all our documents now we unable to claim else where, the documents they took is the motury and funeral palour documents they were supposed to take copies but no they demanded all these documents, now we need to claim at Capitec, we don't have documents
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AVBOB Mutual Assurance Society's replyOfficial
16 Jan 2025, 15:26Dear KMS,
We truly regret to hear about your recent experience with AVBOB policy or funeral services. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with our client shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy or funeral services. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with our client shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply16 Jan 2025, 15:26
Official
Dear KMS,
We truly regret to hear about your recent experience with AVBOB policy or funeral services. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with our client shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy or funeral services. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with our client shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team