BM
Boitumelo M

1 reviews | Active since Oct 2016

20 Oct 2016, 11:48

bad service ever

<p>i took an insurance last year with avbob i was working for another company and they deducted it through work, norw i got a new job somewhere and i called the represantative and i filled some forms for them to debit through my acc and signed to my suprise tthe didnt deduct money at all, i went to krugersdorp office to find out what is going on and i filled another form for them to debit still nothing happend, to my suprise today i get a call that my policy has lapsed and if something happend they wont pay out, im so disapointend imagine all the energy i toook for them to debit in my acc and nothing happend now the policy has lapsed after 11 months of paying the policy with out strugles only after changing my job so now its my fault while i was up and down filling up forms for them to debit now i lost all the money i paid for 11 months IM SO DISPOINTED WITH AVBOB </p>

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply21 Oct 2016, 09:22
Official

Dear Boitumelo,

The Complaints Department has investigated your complaint and have communicated the findings to you.

We hope that the matter has been resolved to your satisfaction.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind regards,

AVBOB Family