HM
Heriet M
1 reviews | Active since Nov 2025
10 Dec 2025, 03:24
Bad service
I got the worse experience of my life after loosing my father
Helpful (0)
Replies (4)0
Replies (4)HM
Heriet M's updateReviewer Update
10 Dec 2025, 03:34The worse funeral service I've ever joined. Its been 3months now since i lost my father , i did a cash claim then there was some documents that were missing and they didn't communicate with me same time ,i got the response 3weeks after saying there's documents that are missing i tried to send it to them after but i didnt got a call to confirm they did got my documents....i have been calling them several times but unfortunately now they nolonger picking my calls and i was a good payer didn't miss a single pay....
HM
Heriet M's update10 Dec 2025, 03:34
Reviewer Update
The worse funeral service I've ever joined. Its been 3months now since i lost my father , i did a cash claim then there was some documents that were missing and they didn't communicate with me same time ,i got the response 3weeks after saying there's documents that are missing i tried to send it to them after but i didnt got a call to confirm they did got my documents....i have been calling them several times but unfortunately now they nolonger picking my calls and i was a good payer didn't miss a single pay....
AVBOB Mutual Assurance Society's replyOfficial
10 Dec 2025, 08:17Dear HM,
We truly regret to hear about your recent experience with AVBOB policy . We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy . We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply10 Dec 2025, 08:17
Official
Dear HM,
We truly regret to hear about your recent experience with AVBOB policy . We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy . We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
HM
Heriet M's updateReviewer Update
10 Dec 2025, 09:14Ill be waiting for ur response
HM
Heriet M's update10 Dec 2025, 09:14
Reviewer Update
Ill be waiting for ur response
AVBOB Mutual Assurance Society's replyOfficial
24 Dec 2025, 10:23Dear HM,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply24 Dec 2025, 10:23
Official
Dear HM,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team