CS
Candice S
1 reviews | Active since Jan 2021
31 Jan 2021, 18:46
Bad Service
Avbob hasn’t paid a claim that was approved more than 3 weeks ago, they continue to promise that they dealing with the issue but they don’t give me feedback I have to call them and start the process everyday as if it the first time I enquire
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AVBOB Mutual Assurance Society's replyOfficial
01 Feb 2021, 08:01Dear Candice S,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply01 Feb 2021, 08:01
Official
Dear Candice S,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department