SB
Sanele B
1 reviews | Active since Sept 2021
18 Sept 2021, 02:47
Bad Service at Avbob Funerals
I made a claim with Avbob on the 14th September at 9am at their head office in Pretoria. I was promised payment the following day. Half payment was made on Saturday morning the day of the funeral after numerous attempts of calls with promises.
I want to inform the entire country the poorest service ever been rendered to me by such a company called themselves the biggest in Africa. I am still waiting the short payment which I don't know when am I going to get. I have to borrow money from friends whereas the deceased is insured. I am reporting them nonimously as Sanele Benya *** my contact.
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Replies (1)AVBOB Mutual Assurance Society's replyOfficial
21 Sept 2021, 08:35Dear Sanele B,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply21 Sept 2021, 08:35
Official
Dear Sanele B,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
