OB
Olu B.D
1 reviews | Active since Nov 2024
21 Nov 2024, 10:55
Bad Service
Avbob is the worse I am claiming for UIF for my brother who passed away since I am Exc . I called Avbob requested a document that needed to be amended my brother made me a beneficiary an only three thing needed to be added excl my DOD that was there ,My ID Surname(Im married) Second name . I Spoke to Wandile Thatyane who was assisting me an gave me the document unfortunately then docu needed to be amended he requested I should write an email and Cc Mampane his manager never heard of him again called again after 5 days someone asisted me and also wrote Mampane an email he said she goint to lucnch she cant respond . Im still waiting for responce from Avbob .this after 24 months will expire.
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AVBOB Mutual Assurance Society's replyOfficial
26 Nov 2024, 16:27Dear OB,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you as we require additional information regarding your complaint. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you as we require additional information regarding your complaint. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply26 Nov 2024, 16:27
Official
Dear OB,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you as we require additional information regarding your complaint. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you as we require additional information regarding your complaint. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team