BM
Brenda M
1 reviews | Active since Sept 2016
16 Aug 2023, 13:05
Bad service
Avbob has thee mos horrible service ever. In our time of grieving they basically don't care about their clients in the time of grieve. I made a claim on Friday 11 August 2023 and I was told the system is offline. Came back on Monday and up until today I haven't received any feedback and we a funeral to arrange.
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AVBOB Mutual Assurance Society's replyOfficial
16 Aug 2023, 14:40Dear Brenda Mokone,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply16 Aug 2023, 14:40
Official
Dear Brenda Mokone,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department