OM
Omolemo M

1 reviews | Active since Feb 2017

14 May 2023, 10:33

Bad service

i have a policy with Avbob so i wanted ti edit i gave a consultant my documentations on 16 march when i enquire they say is not yet updated they will send a consultant which was never happened then i decided to call the lady who was assisting she told me she forgot but she will do it. it has been two months now so i am asking myself if they ail to do a simple thing like this what about funeral preparations. i am very scaptical to keep them.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply25 May 2023, 15:35
Official
Dear Omolemo Mokobi,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding.

Kind regards,AVBOB Complaints Team