Bad Service

Avbob has horrible service with full of empty promises, they have been giving me run around about my claim for 2 months now, they keep telling me about escalation and system error. its hard to trust them because in they beginning the first consultant I spoke to ,has said that there's no money that I can claim where else that's not what she initially told me when I signed forms and went to police station because I felt I was about to be a victim of *****. when we called the land line branch I got assigned to anew consultant and he's now the one telling about escalation and system errors