rG
ria G

1 reviews | Active since Jan 2012

22 Jan 2021, 09:45

Bad Service

On the 28th Des 2020 I write a letter to the client dept of Avbob asking them for some general info but the not even take a minute to let me know they received my email as a client for years one should think they are there to help and set your mind at ease but no I did write again in Januarie 2021 but have not received any answer .Avbob proudly advertise they will be there for u but when you need them they will gladly take your money and that will be it.I can't think what will happen when i die and they must help my husband or family .If I have not pay such a lot of money already on my policy I would have go to another funeral company .Shame on Avbob

0
Replies (2)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply22 Jan 2021, 11:54
Official
 Dear Ria,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter. 

Kind Regards, 

AVBOB Complaints Department

rG
ria G's update22 Jan 2021, 12:17
Reviewer Update
Thank u for phoning me back it is just sad that people must first turn to Helo Peter for help.