CM
Charity M

1 reviews | Active since Dec 2015

18 Dec 2015, 12:12

Bad service

My Aunty passed away,claim was submitted on Tuesday by a policy holder,in the last hour,on Friday they only tell us that the claim is supposed to be done by the beneficiary. We are very disappointed by the service we are given.

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply18 Dec 2015, 12:38
Official
Hello CharityMolefe,

Our deepest condolences on your bereavement. We thank you for bringing this matter to our attention. We have notified the relevant department to contact you and resolve this issue as soon as possible.

Best regards,