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Francois B

1 reviews | Active since Nov 2022

29 May 2023, 17:33

Bad service

We are now waiting more than 2 weeks for our funeral claim first they paid out the wrong amount and now keep ons saying tomorrow etc, it's now 2 weeks this is the worst funeral company I ever and will never I again take a funeral cover with them again

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply01 Jun 2023, 15:46
Official
Dear Francois Botha,
We thank you for making us aware of your complaint. 

Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course. 

Kind Regards,
AVBOB Complaints Department