Bad policy cancellation service
<p>i opened a cash back funeral policy cover on september then i encountered some financial difficulties, i send a cancellation letter in November. Till today my request has not been processed. Everytime i call am told my letter is in the system but noone seem to be attending to it therefore they will forward it to someone still nothing happens, not even an sms acknowledging my request. Am tired of calling your call center back and forth each month money is deducted from my account which result in more finacial difficulties on my side. Please can someone just tell me when will my policy be canceled, am literally in debt because of your inconvenience. My policy number is AL ********** X1 MS Thetane</p>
Dear khutso-sylvia-thetane,
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
Dear khutso-sylvia-thetane,
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
Dear Khutso-sylvia-thetane ,
We have investigated your complaint and have communicated the findings to you.
We hope that the matter has been resolved to your satisfaction.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
Dear Khutso-sylvia-thetane ,
We have investigated your complaint and have communicated the findings to you.
We hope that the matter has been resolved to your satisfaction.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department