LM
Lerato M

1 reviews | Active since Jul 2020

11 Jun 2021, 17:20

Bad customer service

I visited avbob pretorius street branch in pretoria the service was poor the consultant (surname Mashaba) was so rude yet she needs my services to make commission. They need to put a box for complaints and complements so that we rate them on the level of service we received i was so disappointed

0
Replies (3)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply14 Jun 2021, 10:13
Official
Dear Lerato Motau,
 
We regret to hear of your recent experience.

We will promptly address the matter.

Kind Regards,
AVBOB Complaints Department
LM
Lerato M's update14 Jun 2021, 11:47
Reviewer Update
I received a call this morning the matter will be addressed with the branch manager im happy with the quick response and resolution
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply14 Jun 2021, 16:21
Official
Dear Lerato Motau,

Thank you.

Regards,