JB
Jeanette B
1 reviews | Active since Jun 2019
02 Nov 2023, 19:22
Awaiting cashback AL***X0
Good day, I have been waiting for cashback payout which was paid yesterday & on the payment letter it stated that it was paid on cheque account but the account is savings account. I communicated fron yesterday regarding that if the money will reflect but til now there is no notification. Policy AL***X0 it said within 24hrs tomorrow will be the 3rd day waiting 4 payment
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AVBOB Mutual Assurance Society's replyOfficial
03 Nov 2023, 15:00Dear Jeanette,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,
AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply03 Nov 2023, 15:00
Official
Dear Jeanette,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,
AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,
AVBOB Complaints Team