MM
Marcy M
1 reviews | Active since Jan 2019
10 Apr 2026, 17:22
AVBOM is the biggest **** in South Africa
Firstly there should be a minus 200stars review for this **** Avbob is a **** and I will tell all my colleagues and anyone I know to go to SANLAM and anywhere else rather than them,I have been waiting on a claim since 3rd of March 2026,they have sent me from pillar to post regarding this claim to think that it’s been over a month for a policy have been with for years!They should be ashamed of taking premiums from me monthly without fail,Hello Peter is my last resort before I hand them over to the Ambasman.I have absolutely no words and nothing hurts a person more than loosing someone and then the claim process advertised as 24hours taking over a month.Anyone considering AVBOB don’t do it
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AVBOB Mutual Assurance Society's replyOfficial
15 Apr 2026, 06:55Dear MM,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply15 Apr 2026, 06:55
Official
Dear MM,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team