MT
Maggie T

1 reviews | Active since Jul 2021

06 Jul 2021, 17:21

Avbob.... wonderful service.

Had to get clarity on a very old policy and spoke with Christian Nkosi at their customer care centre... what a wonderful, helpful young man! A few days later we had to finalise funeral arrangements for our amazing mother at Avbob in Paarl (first communication with the friendly voice of Rashieda!). Thank you to Jovan Venter and to Nicki for their outstanding, compassionate service. We were made to feel so comfortable, and taken through the process with care and respect. What a blessing to experience such care in the midst of so much pain.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply09 Jul 2021, 16:54
Official
Dear Maggie Toerien,

Thank you for taking your time to compliment the staff from  our Call Centre and our AVBOB Paarl branch. 

We are pleased to know of the professional service you received and we will provide them with your compliment.

Kind regards,
AVBOB Complaints Department