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Yandisa N
1 reviews | Active since Nov 2022
28 Dec 2022, 14:49
Avbob, where is our peace of mind promised via your adverti*****t?
We lost a family member yesterday, my grandmother aged 94. My family is trying to get assisted by Avbob in King William's town, however they are sent from pillar to post because Avbob demands a BI from her physician so they can assist with the claim. She passed due to old age so she didn't have a specific physician, she was hardly ill. We are in mourning, and your adverts promise smooth transition.
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AVBOB Mutual Assurance Society's replyOfficial
29 Dec 2022, 08:20Dear Yandisa N,
We thank you for making us aware of your recent experience in regards to AVBOB branch Services.
Kindly accept our heartfelt condolences on the passing of your grandmother.
It is a legal requirement that a death notice (Form BI-1663 (Notification of death) is signed by a doctor or medical professional certifying the cause of death.
We will contact you shortly to resolve the pending matter.
Regards
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply29 Dec 2022, 08:20
Official
Dear Yandisa N,
We thank you for making us aware of your recent experience in regards to AVBOB branch Services.
Kindly accept our heartfelt condolences on the passing of your grandmother.
It is a legal requirement that a death notice (Form BI-1663 (Notification of death) is signed by a doctor or medical professional certifying the cause of death.
We will contact you shortly to resolve the pending matter.
Regards
AVBOB Complaints Department