AVBOB USING "THE BREACH" AS AN EXCUSE TO NOT GIVE CUSTOMERS VOUCHERS NO MORE

Ok SO HERE GOES.....AVBOB WAS GREAT AND THERE REWARDS BENEFITS,ESPECIALLY THE VOUCHERS AND THE BIRTHDAY VOUCHERS WAS ON TOPS....NOW BOOM! THEY SUDDENLY HAD A "BREACH" AND WILL LET CUSTOMERS KNOW THE WAY FORWARD....ITS NOW BEEN MONTHS BUT WE,AS CUSTOMERS,NEVER GET FEEDBACK AT ALL....NO EMAILS,NO SMS,NO CALLS,NO NIX....NOW THE VOUCHERS TOTALLY STOPPED ASWELL....FUNNY PART IS THE GROCERIES DISCOUNTS ARE STILL AVAILABLE BUT ITS THE SAME OLD THINGS...I SEND AN EMAIL ASKING ABOUT THE VOUCHERS,SPECIFICALLY THE BIRTHDAY VOUCHER,BUT NO RESPONSE FROM AVBOB AT ALL...IVE BEEN A LOYAL CLIENT FOR NEARLY 10YEARS AND THIS IS WHAT AVBOB NOW DO TO US AS CUSTOMERS...CAN IT BE THAT AVBOB REALISED THAT THEY LOOSE MILLIONS BY DISTRIBUTING REWARDS VOUCHERS AND USED THE BREACH OR **** A BREACH AS AN EXCUSE TO STOP THE VOUCHERS TOTALLY ?....I ONCE CALLED AND THE AGENT WAS ANNOYED THAT I ASKED ABOUT IT...HER RESPONSE WAS "AVBOB WILL LET ALL CUSTOMERS KNOW ONCE THE PLATFORM IS SAFE AGAIN"....NEVER LETTING ME KNOW....SO FROM A TOP FUNERAL COMPANY WITH BENEFITS TO AN ORDINARY FUNERAL COMPANY AGAIN THAT WILL LOOSE ALOT OF CUSTOMERS NOW....