kM
kholofelo M
1 reviews | Active since Feb 2016
30 Jun 2020, 02:38
Avbob the *******
I sent a letter of Cancellation of my policy last month but Avbob still deducted my money, and they haven't refunded me yet when I phoned to ask I was told hr will handle my query I should send a bank statement and my ID a refund will be done, it has been a week now, still no refund???? I'm really ****ed now I want my money.
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Replies (3)
AVBOB Mutual Assurance Society's replyOfficial
30 Jun 2020, 07:22Dear Kholofelo M,
On 22 June 2020, we acknowledged receipt of your cancellation letter. You were advised to provide you latest bank statement and ID to complete the cancellation.
We therefore await the required documents to finalise the cancellation.
Regards
AVBOB Complaints Department
On 22 June 2020, we acknowledged receipt of your cancellation letter. You were advised to provide you latest bank statement and ID to complete the cancellation.
We therefore await the required documents to finalise the cancellation.
Regards
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply30 Jun 2020, 07:22
Official
Dear Kholofelo M,
On 22 June 2020, we acknowledged receipt of your cancellation letter. You were advised to provide you latest bank statement and ID to complete the cancellation.
We therefore await the required documents to finalise the cancellation.
Regards
AVBOB Complaints Department
On 22 June 2020, we acknowledged receipt of your cancellation letter. You were advised to provide you latest bank statement and ID to complete the cancellation.
We therefore await the required documents to finalise the cancellation.
Regards
AVBOB Complaints Department
kM
kholofelo M's updateReviewer Update
30 Jun 2020, 08:36That's wrong because my Cancellation letter was sent on the 15th of June 2020,and I did send my bank statement and ID on the 22nd of June 2020 please check your records.
kM
kholofelo M's update30 Jun 2020, 08:36
Reviewer Update
That's wrong because my Cancellation letter was sent on the 15th of June 2020,and I did send my bank statement and ID on the 22nd of June 2020 please check your records.
kM
kholofelo M's updateReviewer Update
30 Jun 2020, 08:44On the 22nd of June 2020 you acknoedged my request for a refund with my details on it, on the 15 th of June you acknowledged my Cancellation letter but you still deducted my money on the 20th of June please go through your emails because I still have proof of emails sent.
kM
kholofelo M's update30 Jun 2020, 08:44
Reviewer Update
On the 22nd of June 2020 you acknoedged my request for a refund with my details on it, on the 15 th of June you acknowledged my Cancellation letter but you still deducted my money on the 20th of June please go through your emails because I still have proof of emails sent.