AVBOB taking it's time to pay my third policy's claim whereas all three policy were submitted for claim at the same time.

AVBOB service is terrible and they have ********* as employees

I've made a claim for the following policy numbers: AL ********** X5, AL ********** X9 and AL ********** X0

Only the first two policies were paid and the third one remains unpaid. I want to know the reason behind that because I'm the payer of the policy and I'm the beneficiary as well.

Give me a very good reason why "AL ********** X0" policy was not paid together with others.

This is totally unacceptable because I had to go borrow extra cash for the funeral and that's the reason why I took out an extra R20K policy on top of the others.