NM
Ngweti M

1 reviews | Active since May 2014

13 Oct 2021, 07:10

Avbob stop lying

I’ve been calling Avbob for almost a month trying to get my money from my savings. They have been promising me my money for the past 3 weeks and every time the waiting period passes or about to pass it’s a new story!!! I’m fed up! I asked to be emailed yesterday by the agent as proof that they are escalating my request still nothing! I’m tired of the incompetence I have been waiting and I wouldn’t have asked for the withdrawal if I didn’t need that money!! I want you to listen to all the recorded calls and listen how I’ve been **** to from the 21st of September by those agents all 7/8 of them!! They **** even after I asked all the necessary questions because I know the Ts & Cs for the withdrawal to be processed. I’m very angry!! If I have to move my business elsewhere I will!!!

0
Replies (3)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply14 Oct 2021, 15:10
Official
Dear Ngweti,

We thank you for making us aware of your complaint.

We regret any delay experienced by you with your withdrawal request.

We confirm that the withdrawal request from your investment account was processed and finalized on 12 October 2021.

Kind Regards,
AVBOB Complaints Department

Best regards,

NM
Ngweti M's update14 Oct 2021, 15:57
Reviewer Update
Hello yes, thank you that is true I received the money yesterday afternoon. 
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply14 Oct 2021, 16:06
Official
Dear Ngweti,

Your comment has been noted.

Kind regards,

Best regards,