JF
Johan F
1 reviews | Active since Mar 2009
27 Feb 2024, 12:10
Avbob service is non-existent
I,ve submitted a claim a week ago and still no progress. All the documents have been submitted and nothing. What did my parents pay for. Avbob clearly don't care.
Helpful (0)
Replies (6)0
Replies (6)
AVBOB Mutual Assurance Society's replyOfficial
29 Feb 2024, 11:12Dear Johan Fourie,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply29 Feb 2024, 11:12
Official
Dear Johan Fourie,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
JF
Johan F's updateReviewer Update
01 Mar 2024, 14:20THE SERVICE IS ABSOLUTELY PATHETIC! I HAVE SENT ALL THE INFORMATION. YOU DON'T RESPOND TO MY EMAILS. THE WORST SERVICE EVER. GLAD I DON'T HAVE A POLICY WITH AVBOB
JF
Johan F's update01 Mar 2024, 14:20
Reviewer Update
THE SERVICE IS ABSOLUTELY PATHETIC! I HAVE SENT ALL THE INFORMATION. YOU DON'T RESPOND TO MY EMAILS. THE WORST SERVICE EVER. GLAD I DON'T HAVE A POLICY WITH AVBOB
AVBOB Mutual Assurance Society's replyOfficial
04 Mar 2024, 18:15Dear Johan,
Your comment has been noted.
We apologize for the inconvenience caused and will revert back in due course.
Regards
Your comment has been noted.
We apologize for the inconvenience caused and will revert back in due course.
Regards
AVBOB Mutual Assurance Society's reply04 Mar 2024, 18:15
Official
Dear Johan,
Your comment has been noted.
We apologize for the inconvenience caused and will revert back in due course.
Regards
Your comment has been noted.
We apologize for the inconvenience caused and will revert back in due course.
Regards
JF
Johan F's updateReviewer Update
04 Mar 2024, 18:20Absolutely pathetic service. You guys don't care at all. The worst service ever
JF
Johan F's update04 Mar 2024, 18:20
Reviewer Update
Absolutely pathetic service. You guys don't care at all. The worst service ever
JF
Johan F's updateReviewer Update
05 Mar 2024, 10:06Now I must wait another 48 hours. Absolutely pathetic
JF
Johan F's update05 Mar 2024, 10:06
Reviewer Update
Now I must wait another 48 hours. Absolutely pathetic
AVBOB Mutual Assurance Society's replyOfficial
08 Mar 2024, 15:02Dear Johan,
Your comment has been noted. We regret that the services provided did not meet your expectations.
Kind regards,
Your comment has been noted. We regret that the services provided did not meet your expectations.
Kind regards,
AVBOB Mutual Assurance Society's reply08 Mar 2024, 15:02
Official
Dear Johan,
Your comment has been noted. We regret that the services provided did not meet your expectations.
Kind regards,
Your comment has been noted. We regret that the services provided did not meet your expectations.
Kind regards,