RD
Rose D

1 reviews | Active since Jan 2018

23 Apr 2020, 14:45

AVBOB ********,**********.

They pull money directly from my salary like they’re the tax man. A ********** funeral policy, I submitted my info and waited 4 weeks before calling the call Centre to enquire on the investigation policy. I was told William (the investigation consultant) will get back to me. The 7 day period for his call lapses. It’s now beyond the 6 week investigation period and guess who still hasn’t heard anything from William Taukobong? The complaints managers number Algeroh Abrahams doesn’t even ring.

The consultant Edward Sebothang wouldn’t even give me the investigators name... guys don’t insure anything with these people.

Stay away. When you see that dreadful green colour cross the street.

0
Replies (2)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply28 Apr 2020, 14:57
Official
Good day Rose D,

We refer to your comment dated 23 April 2020.

We apologise for the delay in resolution of your complaint.

Communication was sent to your email from our Consultant regarding the matter.
Regards,

AVBOB Complaints Department

Best regards,

RD
Rose D's update29 Apr 2020, 16:32
Reviewer Update
Please don’t **** with me. Your stupid consultant sent me an email telling me he’ll get back within 24 hrs which has now lapsed? Are you ****ing serious?? Are you all stupid? The ****?

ive referred this matter to the FSCA. ????????