IP
Itumeleng P

1 reviews | Active since Dec 2016

20 Jul 2020, 14:56

Avbob ****

Good day, Avbob have been debited from my bank account since from 2017 till now for a policy I never opened. I do have policies 3 policies at Avbob but they debiting for 4.I enquired with them in one of the branches and the lady said it shows they are debiting but they stopped of which it still shows on my salary advice that they are still debiting till now. I went to their branch im Senwabarwana and the lady at the reception gave me an empty page to write my complain. I did stated that they have been debiting and I want my money back. It's almost a month now then the lady just called saying they have canceled of which they don't say anything about getting my money back. Checking my current salary advice it shows that they debited in June again. Please help its been almost 3 and a half year now taking money from my bank account. I want my money back

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply21 Jul 2020, 06:09
Official
Dear Itumeleng P,
We thank you for making us aware of your complaint and we will be in contact regarding the matter. 

Kind regards,

AVBOB Complaints Department