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masabata V

1 reviews | Active since May 2020

22 May 2020, 15:07

Avbob Rewards Bonus

bunus fund on the funeral cove on the 18 May 2018 I send the claim document for my bonus funds on policy GT***X1 which is my ID copy and bank statement and the id copy of my mom because I took the policy for her and I am a premium payer my full names is Masabata Victoria Mohlamme with id number *** now everytime when I call to find out about the payment they tell me the payment has been processed it will pay within the next 48 hours, even today I did call and believe me it is for several times that I called then they tell me the same story but the money does not reflect on my bank account and it was on the 7th of May when I send the documents

Please assist me with finalizing the claim

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Replies (2)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply22 May 2020, 16:02
Official
Dear Masabata V, 

We acknowledge receipt of your query. 

Kindly forward your contact details and policy number to *** for urgent attention.

Regards

AVBOB Complaints dept.

 
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply22 May 2020, 16:08
Official
Dear Masabata V, 

We acknowledge receipt of your query. 

Kindly forward your contact details and policy number to complaints @ avbob.co.za for urgent attention.

Regards

AVBOB Complaints dept.