LL
Lesego L

1 reviews | Active since Jun 2023

13 Jun 2023, 22:13

Avbob refusing to pay our claim

Avbob is refusing to pay our claim for my brother because we missed payment, even though the policy hasn't lapsed.

Even with proof of their correspondence, they still do not want to badge. Such nonsense...

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply15 Jun 2023, 14:02
Official
Dear Lesego Letsoalo,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Your complaint has been registered and our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding.

Kind regards,AVBOB Complaints Team