AM
Abel M

1 reviews | Active since Oct 2011

04 Feb 2026, 07:27

AVBOB refusing to cancel my funeral policy.

I cancelled my policy on 13th January but AVBOB keeps on attempting to debit my account. My policy number is: AL***A7.

Please tell this people to stop it and remove my details from their system/database.

Kind regards, Abel

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply04 Feb 2026, 08:08
Official
Dear AM,

We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.

Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.

Sincerely,

AVBOB Complaints Team